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Overview

Issue-Tracker is a support issue tracking system written in PHP, with option of either a PostgreSQL of MySQL backend. The system is designed to be user friendly, and uses a simple modular API to make addition of new modules or features very easy.

Issue-Tracker also includes many features that will allow customer/technical support organizations to take care of customer issues quickly and easy. Some of these features include things like file uploads, email parsing, email and sms notifications, unlimited users and groups, and much more.


Issue-Tracker 4.0.4
    tuxmonkey - 2004-12-13 08:52   -   Issue Tracker
Issue-Tracker 4.0.4 is now available for download from the main website http://issue-tracker.com/downloads.shtml. This release fixes many of the bugs found in 4.0.3 and it is recommended that anyone using 4.0.3 upgrade to this release. For those running releases older than 4.0.3 you will still need to convert your database to the 4.0.3 format before upgrading to 4.0.4.
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Issue-Tracker 4.0.3
    tuxmonkey - 2004-02-25 22:14   -   Issue Tracker
This is yet another bug fix release to correct some of the issues caused by the fixes in 4.0.2. Please see the changelog for a list of bug fixes in this release.
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Issue-Tracker 4.0.2
    tuxmonkey - 2004-01-31 09:23   -   Issue Tracker
Issue-Tracker 4.0.2 is now available. This is a bug fix release and does not include the new functionality discussed on the forums such as translation. Please see docs/CHANGELOG for a list of the changes in this relase.
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Conversion Scripts
    tuxmonkey - 2003-10-11 09:00   -   Issue Tracker
Conversion scripts to convert a Issue-Tracker v3 database to the new v4 format are now available. If you download a version of the scripts prior to today and are having problems converting the tickets table, please redownload the scripts.
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Issue-Tracker 4.0.1 Released
    tuxmonkey - 2003-10-09 10:35   -   Issue Tracker
Issue-Tracker 4.0.1 is now available. This release is just a small bug fix release that fixes a couple of the annoying bugs that I missed in the 4.0 release, including removal of the checks for the old css/template files and defining of the _URL_ constant for servers that do not have the SCRIPT_URI variable. This release also fixes an issue where users could search issues in groups that they did not belong to. If for some reason the sourceforge mirror which you connect to does not have the 4.0.1 files you can also download them from http://tuxmonkey.com/downloads/
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[News archive]

Features

  • Modular API
  • MySQL and PostgreSQL support (MySQL only available in 4.0 and later)
  • Unlimited groups
  • Group and System Announcements
  • Email Interface for pure email interact
  • Theme system for easy interface customization
  • File uploads
  • Support for unauthenticated modules
  • Report system for groups and individual users
  • Statuses, Categories, and Products editable on per-group basis
  • Definable permission set to create roles for users
  • Template based for easy UI modifications (Smarty Template Engine)
  • Group quotas, either issues or hours based
  • Email and SMS alerts
  • and much more